At Vance Voyages, we value customer satisfaction and strive to provide a seamless shopping experience. Please review our refund and return policy below:
Returns
- We accept returns only for items that are defective, damaged, or incorrect upon delivery.
- To be eligible for a return, the item must be in its original condition, unused, and with all packaging intact.
- Customers must request a return within [7] days of receiving the order.
Refunds
- Refunds are only issued in cash, as we operate on a Cash on Delivery (COD) basis.
- Once the returned item is received and inspected, a cash refund will be provided at the time of pickup or via a scheduled refund arrangement.
- Refunds will not be in cash.
Return & Refund Process
- Contact our customer support atwith your order details and reason for return.
- Our team will review the request and arrange a return pickup if eligible.
- Once we receive and inspect the item, the refund will be issued in cash.
For any questions, feel free to reach out to our support team at
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Vance Voyages reserves the right to modify this policy at any time without prior notice.